Four pages of nonsense, enjoy.
Blah, blah, blah. The system's still defective, you're still a piece of shit, your customers are still good at taking shit, and so on and so forth.
...BIZ: It's a bit ironic, because when MS first got into the console business, critics laughed because MS is a software company at its core. It's not in the business of creating hardware. Now the company has discovered some faulty design in its 360 hardware, seemingly proving the critics right. What do you say to those critics?
PM: Those critics need to do their homework and look at some of the hardware product failures that this industry has seen in the past 30 years that maybe have not got as much publicity...
Here's a history lesson for you; I bought and Xbox in 2001, IT STILL WORKS TODAY. No one will say the same about the 360, it's disposable.
The 360 is ass-backwards, it lacks a standard HDD, it's unreliable, it's cheaply made and no matter how much duct tape and patches are thrown at it, it's still garbage. What good are games if the system breaks so much that you can't even play them?
When the 360 fails, you know who to blame. Microsoft and Microsoft alone are at fault for all the faults within the system, truly the most brilliant minds in the world are the ones who lack the most common sense. The PS3 is reliable and customers won't keep taking shit forever and will pay the little bit extra for the convenience of not having to going a MONTH without their system WHEN it breaks down again.
MS is just lucky that their customers are braindead tools and the June 07 NPD sales just solidify that:
Top SKU's June 2007
01. Wii Mario Party 8 -- 426.k
02. Wii Play w/ remote -- 291.2k
03. NDS Pokemon Diamond Version -- 288.4k
04. NDS Pokemon Pearl Version -- 214.7k
05. 360 Forza Motorsport 2 -- 197.40k
06. PS2 Guitar Hero 2 w/ Guitar -- 197.35k
07. 360 Guitar Hero 2 w/ guitar -- 177.6k
08. Wii Pokemon Battle -- 157.9k
09. Wii Resident Evil 4
10. 360 The Darkness
11. PS2 Naruto Ultimate Ninja 2
12. PS2 Transformers: the Game
13. 360 Tenchu Z
14. NDS New Super Mario Bros
15. PS2 Tomb Raider: Anniversary
16. Wii Super Paper Mario
17. 360 Transformers: The Game
18. PS2 MLB '07: The Show
19. Wii Big Brain Academy: Wii
20. 360 Dirt
Tenchu Z outsells DiRT, wtf?
XBLA users aren't that bright either:
Top Arcade Titles (Full Versions)
1 Bomberman LIVE
2 Sonic The Hedgehog
3 Golden Axe
4 Texas Hold 'em
5 Yie Ar Kung-Fu
6 UNO
7 Worms
8 Double Dragon
9 TMNT 1989 Arcade
10 Carcassonne
Dear all 360 owners, stop wasting money on CRAP you won't touch after a week, donate it and feed a starving child, not a hungry publisher.
Showing posts with label Poor Business Ethics. Show all posts
Showing posts with label Poor Business Ethics. Show all posts
Tuesday, July 24, 2007
Friday, July 20, 2007
Six Reasons The Xbox 360 Is in Trouble
GamePro states the obvious.
The number one reason is:
1. It's unreliable. As Microsoft finally acknowledged this month, Xbox 360s fail more often than the company "is comfortable with." Some reports pin the "Red Ring of Death" failure rates as high as 33%. As a result, Microsoft increased the system's warranty from one to three years at a sizable and appreciated expense, but the company's unwillingness to fully disclose what's causing the problem undermines the solution. Gamers don't want to risk $300-400 at the chance to play games on 360, they want to make sure it can and will play games for years to come. Pile on the recent class-action lawsuits claiming that the machine scratches discs at random, and it becomes clear that the Xbox 360 isn't nearly as dependable as it could be.
If only 360 owners had more brains than money, something might actually get done instead of buying fucking pictures on Live and defending a defective product.
The number one reason is:
1. It's unreliable. As Microsoft finally acknowledged this month, Xbox 360s fail more often than the company "is comfortable with." Some reports pin the "Red Ring of Death" failure rates as high as 33%. As a result, Microsoft increased the system's warranty from one to three years at a sizable and appreciated expense, but the company's unwillingness to fully disclose what's causing the problem undermines the solution. Gamers don't want to risk $300-400 at the chance to play games on 360, they want to make sure it can and will play games for years to come. Pile on the recent class-action lawsuits claiming that the machine scratches discs at random, and it becomes clear that the Xbox 360 isn't nearly as dependable as it could be.
If only 360 owners had more brains than money, something might actually get done instead of buying fucking pictures on Live and defending a defective product.
Wednesday, July 11, 2007
Bach Bails Out
Robbie Bach Bails Out!
"Regulatory filings indicate that Robbie Bach, president of Microsoft’s Entertainment and Devices division, has sold $6.2 million worth of company stock since May, a period during which mounting Xbox 360 technical problems have come to light..."
Wow, the bad news just keeps on mounting for Microsoft. I don't blame him, the shit's about to hit the fan and he put on some goggles. Then again, the goggles do nothing.
"Regulatory filings indicate that Robbie Bach, president of Microsoft’s Entertainment and Devices division, has sold $6.2 million worth of company stock since May, a period during which mounting Xbox 360 technical problems have come to light..."
Wow, the bad news just keeps on mounting for Microsoft. I don't blame him, the shit's about to hit the fan and he put on some goggles. Then again, the goggles do nothing.
Tuesday, July 10, 2007
Class Action Lawsuit Launched Against 360
A lawsuit regarding another issue, disc scratching has been launched
One of the many issues regarding the 360; disc scratching is fairly prevalent, although not as seemingly widespread as the infamous red rings.
According to numerous reports I've read on Xbox-Scene, this is caused because some felt was not applied to the inside of the tray itself. The felt would have allowed a cushion for the disc as well as elevating it in order to prevent scratches. This is some felt that's a fraction of cent to mass produce and would have easily prevented all this.
*sigh* Come on MS, this is just sad. The Xbox I knew and loved is long gone, as are Ed Fries and Seamus Blackley, among others. It's a shame to see the Xbox name tarnished for no reason other than one of the richest companies in the world being cheapskates.
One of the many issues regarding the 360; disc scratching is fairly prevalent, although not as seemingly widespread as the infamous red rings.
According to numerous reports I've read on Xbox-Scene, this is caused because some felt was not applied to the inside of the tray itself. The felt would have allowed a cushion for the disc as well as elevating it in order to prevent scratches. This is some felt that's a fraction of cent to mass produce and would have easily prevented all this.
*sigh* Come on MS, this is just sad. The Xbox I knew and loved is long gone, as are Ed Fries and Seamus Blackley, among others. It's a shame to see the Xbox name tarnished for no reason other than one of the richest companies in the world being cheapskates.
Friday, June 29, 2007
We're Not Gonna Take It Anymore!
System Overload!
Whoa, big shocker. Piece of shit console is a piece of shit. News at 11!
30 a week, what the flying fuck?! It's been almost 2 years since the system launches and there has yet to be a giant fucking class action lawsuit? MS didn't reply because they're too busy counting money and sending out coffins for dead systems, duh. I digress, this is just too much of a pain in the ass for everyone; gamers, retailers, repairmen, customer service reps, UPS drivers, box-makers. MS is making everyone work overtime and no one can even enjoy games anymore.
Whoa, big shocker. Piece of shit console is a piece of shit. News at 11!
30 a week, what the flying fuck?! It's been almost 2 years since the system launches and there has yet to be a giant fucking class action lawsuit? MS didn't reply because they're too busy counting money and sending out coffins for dead systems, duh. I digress, this is just too much of a pain in the ass for everyone; gamers, retailers, repairmen, customer service reps, UPS drivers, box-makers. MS is making everyone work overtime and no one can even enjoy games anymore.
Thursday, June 28, 2007
Thousands of 360s dying daily
1500-2500 dead 360s PER DAY!?
Microsoft’s UK repair centre in Havant is now redistributing faulty consoles to foreign repair centres in order to clear an overwhelming backlog and keep up with the 1,500 to 2,500 Xbox 360s arriving at its doors on a daily basis, according to customer reports.
I tried searching for words, but there are none. Absolutely none.
Microsoft’s UK repair centre in Havant is now redistributing faulty consoles to foreign repair centres in order to clear an overwhelming backlog and keep up with the 1,500 to 2,500 Xbox 360s arriving at its doors on a daily basis, according to customer reports.
I tried searching for words, but there are none. Absolutely none.
Sunday, June 17, 2007
Todd Halmdahl Dodgy Interview
Here's another piece of shit at Microsoft demonstrating poor business ethics, spitting in customers faces.
Bullshit interview with Todd Halmdahl
Now, a 'professional' response to this genuine 'great' guy:
"...Q: I’m sure you’ve seen some of these complaints that we’ve written about from the guy who went through seven machines. There are a lot of people posting on the blog saying they still have problems. There is a lot of anecdotal evidence that the quality of the Xbox 360 isn’t there. How can you paint the bigger picture for me there?
A: We’re very proud of the box. We think the vast majority of people are having just a great experience. You look at the number of games they are buying, the number of accessories they are buying, the Live attach. They love the box. They continue to buy the box. That said, we take any customer issue very seriously. We continue to look into these things very deeply. You have seen we have made some changes to our customer service policy.
Q: Do you still say that is a normal return rate for the console?
A: We continue to say the vast majority of the people are really happy with it."
He dodges questions with elegance and finesse, no wonder they picked him, after all, he does have all the answers.
"...Q: I’ve heard varying accounts of what is considered a normal return rate. Some people say that 2 percent is normal. Sometimes 3 percent to 5 percent is considered normal. Back to that question, can you address whether you are within those rates or within a normal rate.
A: We don’t disclose the actual number.
Q: Do you still say that is a normal return rate for the console?
A: We continue to say the vast majority of the people are really happy with it.
Q: I’ve heard varying accounts of what is considered a normal return rate. Some people say that 2 percent is normal. Sometimes 3 percent to 5 percent is considered normal. Back to that question, can you address whether you are within those rates or within a normal rate.
A: We don’t disclose the actual number.
Q: Normal compared to the Xbox?
A: We don’t comment on that.
Thanks Todd, thanks for addressing my concerns as a (former?!) paying customer! Please, spew more shit at me.
"Q: What explains this anecodotal evidence that it’s out of whack, compared to the Wii or the PlayStation 3 or other consoles.
A: I would go back and say the vast majority of people love their experience. We continue to go back and address all of these issues on a case by case basis. There is a vocal minority out there. We go off and try to address their issues as quickly and as pain free as possible.
Q: There were some folks, who are not totally guessing, who said that when you had three million consoles in the market, you have a bone pile of bad ones. That seems to suggest a pretty high defect rate as far as the yield goes. Can you address that?
A: We don’t talk about our production.
Q: Can you say anything about the yield? Do you have a good yield? Can you say anything about the yield?
A: The important thing here is that each product that comes out of the factory is rigorously tested. To ensure highest quality for our customer."
Like Petey essentially said, it's not about about making a quality product. It wasn't about that, not to mention it's too late for that, now it's just damage control. When a 360 fucks up, lots of them are replaced for free, the three dead ones I was involved with were. However, some are charged up to $170 for repairs, for another shitty, unreliable unit, I sure as hell wouldn't pay that.
You know the problem is real bad when MS is running short on boxes (aka coffins) for the dead systems.
It took MS 8 days to get me my most recent coffin, compared to the complete 12~ days the entire process took last time. I'm not even XBL Gold anymore (another MS screwup), but I feel for the people who are paying to play online (another 360-only 'feature')and are without a console this long, just throwing money away. It's pretty re-goddamn-diculous.
Bullshit interview with Todd Halmdahl
Now, a 'professional' response to this genuine 'great' guy:
"...Q: I’m sure you’ve seen some of these complaints that we’ve written about from the guy who went through seven machines. There are a lot of people posting on the blog saying they still have problems. There is a lot of anecdotal evidence that the quality of the Xbox 360 isn’t there. How can you paint the bigger picture for me there?
A: We’re very proud of the box. We think the vast majority of people are having just a great experience. You look at the number of games they are buying, the number of accessories they are buying, the Live attach. They love the box. They continue to buy the box. That said, we take any customer issue very seriously. We continue to look into these things very deeply. You have seen we have made some changes to our customer service policy.
Q: Do you still say that is a normal return rate for the console?
A: We continue to say the vast majority of the people are really happy with it."
He dodges questions with elegance and finesse, no wonder they picked him, after all, he does have all the answers.
"...Q: I’ve heard varying accounts of what is considered a normal return rate. Some people say that 2 percent is normal. Sometimes 3 percent to 5 percent is considered normal. Back to that question, can you address whether you are within those rates or within a normal rate.
A: We don’t disclose the actual number.
Q: Do you still say that is a normal return rate for the console?
A: We continue to say the vast majority of the people are really happy with it.
Q: I’ve heard varying accounts of what is considered a normal return rate. Some people say that 2 percent is normal. Sometimes 3 percent to 5 percent is considered normal. Back to that question, can you address whether you are within those rates or within a normal rate.
A: We don’t disclose the actual number.
Q: Normal compared to the Xbox?
A: We don’t comment on that.
Thanks Todd, thanks for addressing my concerns as a (former?!) paying customer! Please, spew more shit at me.
"Q: What explains this anecodotal evidence that it’s out of whack, compared to the Wii or the PlayStation 3 or other consoles.
A: I would go back and say the vast majority of people love their experience. We continue to go back and address all of these issues on a case by case basis. There is a vocal minority out there. We go off and try to address their issues as quickly and as pain free as possible.
Q: There were some folks, who are not totally guessing, who said that when you had three million consoles in the market, you have a bone pile of bad ones. That seems to suggest a pretty high defect rate as far as the yield goes. Can you address that?
A: We don’t talk about our production.
Q: Can you say anything about the yield? Do you have a good yield? Can you say anything about the yield?
A: The important thing here is that each product that comes out of the factory is rigorously tested. To ensure highest quality for our customer."
Like Petey essentially said, it's not about about making a quality product. It wasn't about that, not to mention it's too late for that, now it's just damage control. When a 360 fucks up, lots of them are replaced for free, the three dead ones I was involved with were. However, some are charged up to $170 for repairs, for another shitty, unreliable unit, I sure as hell wouldn't pay that.
You know the problem is real bad when MS is running short on boxes (aka coffins) for the dead systems.
It took MS 8 days to get me my most recent coffin, compared to the complete 12~ days the entire process took last time. I'm not even XBL Gold anymore (another MS screwup), but I feel for the people who are paying to play online (another 360-only 'feature')and are without a console this long, just throwing money away. It's pretty re-goddamn-diculous.
Tuesday, June 12, 2007
Y'know, Things Break
Thanks for the comforting statement, jackass...
"I can't comment on failure rates, because it's just not something - it's a moving target. What this consumer should worry about is the way that we've treated him. Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now. I'm not going to comment on individual failure rates because I'm shipping in 36 countries and it's a complex business." - Peter Moore
Wow. What an explanation, way to reassure your customer base. You've treated him well if you mean lubing up with spit before going in with a fuckin' cactus. This is unethical, stupid, condescending and just plain ignorant. You know there's a problem, the gaming community knows there's a problem and if you don't act now, the amount of people who know will increase just as fast as the faith in the Xbox brand decreases.
Peter Moore is a piece of shit.
Thumbs up to you, Petey!
"I can't comment on failure rates, because it's just not something - it's a moving target. What this consumer should worry about is the way that we've treated him. Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now. I'm not going to comment on individual failure rates because I'm shipping in 36 countries and it's a complex business." - Peter Moore
Wow. What an explanation, way to reassure your customer base. You've treated him well if you mean lubing up with spit before going in with a fuckin' cactus. This is unethical, stupid, condescending and just plain ignorant. You know there's a problem, the gaming community knows there's a problem and if you don't act now, the amount of people who know will increase just as fast as the faith in the Xbox brand decreases.
Peter Moore is a piece of shit.
Thumbs up to you, Petey!
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