Thursday, July 5, 2007

3 year warranty for 3 red rings doesn't make 360 more reliable

Well, the 360's been out for almost two years. It's unreliable, loud, clunky and cheaply made. Y'know, things break still applies just as much now as it did in 2005. So what does MS do? Well, they're patching hardware by adding a new GPU heatsink and extended the warranty! You can smell that pungent aroma from a looming class-action lawsuit permeating the internet...

That's right, because 360's are continuing to break down and MS is overwhelmed with dead systems, they're extending the warranty. The warranty which used to be 90 days, which was extended to 1 year, has now been extended to 3 years. So at least you're covered when the system breaks again.

Now, this sounds fine and all, but there's still the whole process of sending a dead system and receiving a working system. Today, I just got my system back, 31 days after I had sent it in! So if you don't mind waiting a month with no system, while you wait for MS to repair it, then you're golden.

Warranty Update Information
An Open Letter from Petey Moore

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